AVERAGE FEEDBACK SCORE at Scaled Agile, Inc. for Scagilize's SAFe courses:
Cancellation Policy
Cancellation Policy for Bookings with Scagilize GmbH
Cancellation or rescheduling by Scagilize
Scagilize reserves the right to cancel or postpone a remote course.
The paid course fee will be optionally credited to a future Scagilize course or the course fee will be fully refunded by Scagilize.
Cancellation policy of our SAFe and Profit Streams courses:
Cancellations by the client/participant are subject to the following fees:
- up to the 30th day before the event: no fee
- from the 29th day until the 7th day before the event: 50 % of the participation fee
- from the 6th day before the event: 100 % of the participation fee
- Provision of a substitute participant up to 2 days before the start possible: 150 Euro processing fee per name change
All cancellations and rebookings must be notified in writing at kontakt@scagilize.de
The course fee paid (less any cancellation costs incurred) can be applied to another course run by Scagilize that takes place within 6 months of the originally booked class. A 10% fee of the normal course price will be charged for each such rebooking requested by the client.
Refunding
Upon cancellation by the client, Scagilize will make a refund within thirty (30) days – subject to this cancellation policy. For payments made by credit card, the refund will be credited to that credit card.
Special cancellation conditions for LeSS trainings
Cancellations by the client/participant
are subject to the following fees:
- up to 30 days before the event: no fee
- from the 29th day before the event: 100 % of the participation fee
- Provision of a substitute participant up to 2 days before the start possible: 150 Euro processing fee per name change
All cancellations must be notified in writing at
kontakt@scagilize.de
Special cancellation conditions for Scagilize trainings in cooperation with IJI, remote
Cancellations by the client/participant
are subject to the following fees:
- up to 30 days before the event: 10 % of the participation fee
- from the 29th day until the 14th day before the event : 50 % of the participation fee
- from the 13th day before the event: 100 % of the participation fee
- Provision of a substitute participant up to 2 working days before the start possible: 150 Euro processing fee per name change
All cancellations must be notified in writing at
kontakt@scagilize.de